Part I: General Privacy Policy

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This privacy policy describes how Soulager (“we,” “our,” or “us”) collects, uses, and protects your personal information through our website and booking platform.

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1. Information We Collect.  

We may collect the following information:

• Name, email, and phone number.

• Appointment details (such as date, time, and service type).

• Payment and billing information (processed through Square).

• Voluntary intake form responses (see Part II for health-related data).

2. How We Use Your Information.  

Your information is used to:

​• Schedule and manage appointments.

• Provide customized massage services.

• Communicate with you regarding your bookings.

• Maintain records in compliance with Washington State law.

3. Third-Party Services.  

We utilize Square, Inc. for online booking, client communications, and payment processing. Square may collect and store certain personal data on our behalf.  You can view their privacy policy at: https://squareup.com/legal/privacy.  We do not sell or share your personal information with other third parties or advertisers.

4. Data Security

We employ reasonable safeguards to protect your personal information. All data is stored securely through industry-standard platforms, including Square’s encrypted infrastructure.

5. Your Rights

You may contact us to:

• Request a copy of your personal data.

• Correct any inaccuracies.

• Request deletion of your information (subject to legal obligations).

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To exercise your rights, please contact: jade@soulagerspa.com

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Part II: Consumer Health Data Addendum (Washington Residents)

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This addendum applies specifically to residents of Washington State under the My Health My Data Act (RCW 19.373).

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1. What Health Data We Collect

We may collect the following Consumer Health Data (CHD) from you:

• Health history (injuries, chronic pain, allergies, tension).

• Treatment preferences (e.g., pressure level, product sensitivity).

• Wellness goals related to your massage.

• Emergency contact information.

2. Why We Collect This Data

We collect CHD only to:

• Evaluate treatment suitability and safety.

• Customize your massage session.

• Maintain accurate records in accordance with Washington law.

3. How We Obtain Your Data

We collect data directly from you when you:

• Complete online intake or consent forms.

• Provide information through our booking platform (Square, Inc.).

4. Who We Share It With

We do not sell, rent, or disclose your health data. Your CHD is shared only with:

• Square, Inc., our booking and recordkeeping provider.

Square’s privacy policy is available at: https://squareup.com/legal/privacy

5. Your Rights Under the My Health My Data Act

You have the right to:

• Know what CHD we collect and how it is used.

• Withdraw consent at any time.

• Request deletion of your CHD.

• Access or request a copy of your CHD.

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To submit a request, please contact: jade@soulagerspa.com

We will respond within 30 days, as required by law.