Soulager Spa Information
ARRIVAL AND ETIQUETTE
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Please arrive 5 minutes prior to your scheduled appointment. This allows for an unrushed check-in experience and ensures your full treatment time. Please note all treatments end on time, regardless of start time.
To preserve the tranquility of our facility, we ask that cell phones be silenced and quiet voices be used when speaking in the spa. Phone conversations are not allowed in the spa.
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AGE REQUIREMENTS
Our massage services are designed for guests sixteen (16) years of age and older. Guests under the age of 18 require a consent form to be signed by a parent or guardian.
ATTIRE
You will receive a robe to change into before your service. For the most effective and seamless massage experience, we recommend women remove their bra. This allows your therapist to work more freely on your back, shoulders, and neck. At Soulager, your comfort is our highest priority and our highly trained therapists are skilled in professional draping techniques to ensure you feel completely at ease throughout your service.
Whether you choose to wear undergarments or not is entirely up to you – your experience is always tailored to your preferences, so please choose whichever makes you most comfortable.
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CANCELLATIONS AND RESCHEDULING
If you must reschedule or cancel your appointment, please notify the spa 24 hours in advance to avoid being charged for the full price of the service. Missed appointments without proper notice will be charged at full value.
EXCLUSIVE RATES & MEMBERSHIP BENEFITS
At Soulager, we offer an exclusive rate for those who choose to make self-care a consistent part of their routine. Guests with a monthly membership or a series package (5 sessions) enjoy preferred pricing as part of their commitment to regular well-being. For guests enjoying a single-visit, standard pricing applies, ensuring the same exceptional experience with the flexibility that suits your needs.
PARKING
Soulager is located in the Boyd Building. There are two parking spaces reserved for our guests — one in the parking lot on the right side of the building, and one in the back. Guests are also welcome to park in any space marked ‘Boyd Bldg Customers Only’. Additional two-hour parking is available in front and nearby.